Privacy Policy

Manny's Gardening Services is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information
This includes your name, contact number, email address, and address. We collect this information when you contact us for estimates, inquiries, or to schedule services.
Payment Information
If you make a payment, we may collect financial data, such as bank details or credit card information. This data is processed securely through our payment processor and is not stored on our servers.
Usage Data
We may collect information about how you access and use our website. This includes your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use your information for various purposes, including:

Providing Services
To respond to your inquiries, provide estimates, schedule services, and fulfill contracts.
Communication
To communicate with you regarding your inquiries, service updates, promotions, and any changes to our services.
Improving Our Services
To analyze usage patterns and improve the functionality and user experience of our website and services.
Compliance
To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, conducting our services, or servicing you. These parties are obligated to keep your information confidential.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Security

We prioritise the security of your information and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your personal information:

Access
You have the right to request copies of your personal data.
Rectification
You have the right to request that we correct any information you believe is inaccurate or incomplete.
Erasure
You have the right to request the erasure of your personal data, under certain conditions.
Restriction of Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Data Portability
You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device to collect information about your browsing behavior. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

For more information on how we use cookies, please refer to our Cookie Policy (if applicable).

7. Third-Party Links

Our website may contain links to third-party websites. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Call us: 07365535344
Email us: manny@mannysgardening.co.uk
Address: Chantal House Suites 12 & 13, 13-17 High Beech Road, Loughton, Essex, IG10 4BN